- The Free Toaster
- Posts
- Need to Hype Up Your Marketing Team?
Need to Hype Up Your Marketing Team?
We have the perfect song for you. Plus soon-to-be-released exclusive content on Direct Mail.
Who says CACs can’t be cool?
“No unrelated costs creeping or your CAC’ll be whack”
Dan McCarthy sold his company to Nike, but we think he just revealed his true calling. Dropping absolute bangers about marketing metrics.
A marketing professor at the University of Maryland and an analytics expert, Dan co-founded Zodiac, which Nike acquired and later launched Theta.
His whole career has been about making customer value and acquisition costs easier to understand. So naturally, he turned CAC into a song.
The lyrics break it down perfectly. No unrelated costs creeping or your CAC’ll be whack.
CAC is one of the most important numbers in business, but let’s be real. It rarely gets the spotlight it so clearly deserves.
Marketers talk about it every day, but this might be the first time it’s actually fun to hear about for the rest of the world.
Dan’s video has under 250 views right now, which feels like a crime, so if you ever need to explain CAC to a founder or colleague, just send them this song.

TL;DR
Treasury Secretary Scott Bessent froze the CFPB, pausing major policies like the medical debt reporting ban and the $5 overdraft fee cap. AI is turbocharging social media marketing for brands like Mastercard, offering real-time insights, automated customer interactions, and streamlined content creation. Santander launched Openbank with a “You’re Smart Like That” campaign to make customers feel like savvy financial pros, and U.S. Bank Avvance teamed with Magwitch to expand point-of-sale lending. Citi Flex Pay landed on Apple Pay, offering installment options after Apple discontinued Apple Pay Later and pivoted to partners like Affirm and Klarna. Meanwhile, fintech startup Cushion shut down after failing to scale, highlighting intensifying struggles in the BNPL sector.
This Week’s Highlights
(2/1) Capital One didn’t miss a beat when it was announced that Luka Dončić was being traded to the Lakers.

(2/3) Treasury Secretary Scott Bessent has put the CFPB on ice, halting rulemaking, litigation, and communications as he takes over as acting director. This pause affects key policies like the medical debt reporting ban and a $5 overdraft fee cap. The move follows President Trump's firing of Rohit Chopra and aligns with broader efforts to scale back federal agencies, including Elon Musk’s push to "Delete CFPB." The CFPB’s legal team is reviewing the memo to assess its full impact. [Bloomberg Law]
(2/4) AI is transforming social media marketing, helping brands like Mastercard stay ahead of fast-moving microtrends. AI tools streamline content creation, automate customer interactions, and provide real-time insights, making social media strategies more efficient. According to a Sprout Pulse Survey, 82% of marketers using AI tools have already seen positive results, and 93% of business leaders plan to invest more in AI-driven marketing over the next three years. The message is clear: brands that embrace AI will set the pace in the evolving digital landscape. [Sprout Social]
“Mastercard built a digital marketing engine to monitor conversations across social media and identify microtrends before they go mainstream. The technology helps Mastercard target relevant trends by cross-referencing them with specific approved topics. If it’s a good fit for MasterCard, AI will notify the marketing team, and if they want to participate, the brand taps in with pre-made social media posts and targeted ads.”
(1/30) Santander is making a bold move in the U.S. digital banking space with the launch of Openbank and its "You’re Smart Like That" campaign. Instead of boasting about features, the campaign—created with Dentsu—focuses on making customers feel like financial pros by highlighting smart banking decisions, like opening a High Yield Savings Account. With bespoke illustrations and a full-funnel strategy across billboards, social, and streaming platforms, Santander aims to stand out in a crowded market of over 4,500 banks. [Little Black Book]
(1/30) U.S. Bank Avvance is expanding its point-of-sale lending reach through a new partnership with Magwitch, a fintech specializing in lending-as-a-service. This integration allows Avvance to offer real-time installment loans to Magwitch’s network of over 3,000 merchants, making financing more accessible at checkout. Launched in 2023, Avvance is U.S. Bank’s first real-time consumer lending product, aiming to simplify POS lending for both merchants and customers. [U.S. Bank]
(1/30) Citi Flex Pay is now available on Apple Pay, giving U.S. Citi cardholders the option to pay for purchases over $75 in installments. Users can choose a default three-month repayment period or extend it for a monthly fee. This move comes after Apple discontinued Apple Pay Later in 2024, shifting its BNPL strategy to partners like Affirm, Klarna, and Synchrony. With BNPL usage growing—40% of Americans have used it—financial regulators are increasing oversight to ensure consumer protections. [The Paypers]
(1/30) Cushion, a fintech startup that aimed to be the “Plaid for BNPL,” is shutting down after eight years and $21.6 million in funding. Despite automating bank fee negotiations and processing $300 million in BNPL loans, the company couldn’t scale enough to sustain its business. Founder Paul Kesserwani announced the closure, reflecting on Cushion’s achievements, including reaching $3 million ARR in 10 months and onboarding over 1 million users. The shutdown highlights ongoing struggles in fintech, with more startup closures expected in 2025. [TechCrunch]
The Free Toaster Exclusive Content
Direct Mail 101 Podcast 🎧 - This week, on The Free Toaster Podcast, we sat with a 25-year veteran in direct mail for lenders. He spent 90 minutes walking us through:
Why Direct Mail is critical for fintech growth
The size of the channel
Trends he’s seeing (growth, operations, creative, etc)
A deep dive into the unit economics
How to launch a program
Whether to insource or outsource
How to assess vendors
And much more!
Subscribe to The Free Toaster to be notified when we publish the 90-minute Podcast 🎧.
Be sure to check out or other editorials:
US Regulations
Roadmap for Changes to Bank Regulation Under the Trump Administration Begins to Emerge [JD Supra]
🎧The Evolving Landscape of Earned Wage Access Regulation — The Consumer Finance Podcast [JD Supra]
US Credit Unions
Mahalo Banking secures seven new credit union partnerships [FinTech Futures]
Zest AI Expands Credit Union Fraud Protection Through Integration with Sync1 Systems [PR Newswire]
Alliant Credit Union partners Backbase for Engagement Banking platform [FinTech Futures]
Velera Introduces Card on File Solution for Credit Union Cardholders [PYMNTS]
KlariVis Launches New Transactional Intelligence Features in Partnership with FinGoal [FinTech Futures]
Scienaptic and MDT Partner to Bring AI-Driven Lending to Credit Unions [Business Wire]
Plaid and Algebrik Launch CU-Focused Loan Origination Platform [PYMNTS]
Other stuff we’re reading and listening to
Snap’s “Active advertisers more than doubled in Q4” [Snap]
Google Services revenues increased 10% to $84.1 billion, reflecting the strong momentum across Google Search & other, and YouTube ads. [Alphabet]
Visa is partnering with X to launch ‘X Money,’ Elon Musk’s rival to Venmo [Fortune]
Lithic and Veritex Community Bank Announce Strategic Partnership to Expand Credit-Based Financial Solutions [Lithic]
JetBlue and Barclays partner for credit card with these travel benefits [The Manual]
🎧 226: Building Trust in Marketing Data: An Engineer's Guide to Attribution Architecture with Lew Dawson of Momentum Consulting [Substack]
CFPB Finds Servicemembers Pay More Than Civilians for Auto Loans [PYMNTS]
CFPB Auto lending to servicemembers [Consumer Finance]
Change: Looking for news from the UK, Europe, Canada, and LatAm?
For the next few weeks we’re trying something different. Our regular Wednesday edition will have all US news and a new Thursday edition will have everything else.
Let us know what you think!

SPONSORED BY SPINWHEEL
Streamline your lending application pages with 2-fields.
If you’re anything like us, friction on application pages makes you nauseous.
It makes your CACs go up. It makes your volumes drop. It causes your CFO and CEO to say mean things.
The trouble is, application friction isn’t easy to fix. Your prod/eng is busy. We get it.
Spinwheel’s APIs streamline a lending application form with just a phone number and a birthdate - like magic (but it’s really just smart tech)! Then you get a 20-30% lift in your application rate.
Additionally, they can give you real-time, verified consumer credit data and seamless payment processing, which can help you serve customers beyond the initial application.
To see a demo, click below to connect with their Head of Growth and see this thing in action.

Jobs
Spotlight of the week:
Head of Lifecycle Marketing at Square
Comp: $217,800—$326,800
As the Global Head of Lifecycle Marketing, you will lead the development and expansion of a comprehensive Lifecycle Marketing Strategy for Square, using multiple channels to engage sellers at every stage of their lifecycle. Leading a talented team of marketing professionals, you will collaborate with key partners, including data science, analytics, GTM leadership, and creative teams. This high-visibility role is crucial for driving growth and accelerating economic empowerment for our sellers.
This position offers a unique opportunity to lead Lifecycle Marketing during a transformative period. Our focus this year is on scaling the impact of this successful channel by optimizing and centralizing critical work streams, establishing clear ownership, and using Square's competitive advantages to achieve measurable outcomes. You will align Square's strategies with the key stages of the seller lifecycle to maximize the ecosystem's value. By delivering targeted, timely, and effective communications across channels, you will use data-driven insights to empower sellers with personalized strategies. Your leadership will enhance seller success and drive greater adoption of Square's products, benefiting both our sellers and Square.
Other jobs:
VP, Marketing Campaigns (Axos Bank)
Direct Marketing Operations Manager (Possible Finance)
Product Marketing Manager, B2B Insuretech Product (Ledger Investing)
Investment Solutions Product Marketing - AVP / VP (iCapital)
CRM Director (Lemonade)
Product Marketing Manager, Consumer Apps (Uniswap Labs)
Marketing Manager, Growth/Platform (Ava Labs)

About Us
Welcome to The Free Toaster! The newsletter for marketing pros at banks and lenders.
Inspired by the free toasters banks used to give to each new customer, we’re here to help you acquire more customers at scale. We deliver fresh news, data, and insights to help you acquire more customers—minus the breadcrumbs.
Want to follow the authors on social media? Find Nick Madrid and Carlos Caro on LinkedIn.
Have an idea for a newsletter?
Ghostmode built this newsletter and can build yours, too.
(click here or reply to this email to learn more)